Office Policies



1. HMO Insurance patient always needs to consult with Dr. Kim before any referral.


2. If you need to cancel or reschedule appointment, please be sure to contact us at least 48 hours in advance.


3. Co-payments, where applicable, and remaining balance are due at the time of the visit.


4. If you have chronic disease and taking medication continuously, you are required to visit  at least every 3 month for a follow up.


5. For Prescription refills, it should be requested through your respective pharmacy 14 days prior your visit and be allowed 30 days at the most.


6. Controlled substances cannot be refilled without a patient encounter. If you need to take continuously, we will refer you to a specialist.


7. If you have any question about the medication, please ask your pharmacist and, in a case of the side effect, please contact our office or an


emergency room.


Referral policy

All referral is depended on PCP’s decision and cannot have multiple referrals simultaneously.


  • Need to visit PCP and have a medical record of a symptom.

  • Find out in network specialist from your insurance company.

  • Schedule an appointment with the specialist at least 7days later

  • Let us know Dr. Name, Phone number, and date, so that we can process the referral.





  • Insurance cards must be presented at each visit.

  • Some plans require co-pay each visit.

  • Knowing your insurance benefit is very important. Since every insurance policy and benefit are different and all service may not be covered in full, it is your responsibility to contact your insurance company for an explanation of yourbenefits.

  • If you need to cancel your appointment, please notify us at least 48 hours prior to the scheduled appointment time.




Insurance Plans We Accept are:



  • Aetna

  • Amerigroup

  • Amerivantage Medicare HMO

  • Blue Cross Blue Shield of Texas 

  • Boon Chapman

  • Care improvement

  • Cigna  

  • Community Health Choice

  • Humana  

  • Key benefit solution

  • Medicare

  • Memorial hermann medicare advantage

  • Nippon Life Insurance

  • United Health Care

  • Wellcare

  • Community Health Choice (Market Place)